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SERVICE AGREEMENT
THIS SERVICE AGREEMENT (hereinafter the “Agreement”) is between the user (you) and Remote Coworker, Inc., a corporation organized and existing
under the laws of the State of Florida, with its principal office located at 7901 4th Street N, Suite 300 St. Petersburg, FL 33702 (hereinafter “Coworker”) (Client and Coworker are
collectively the “Parties).
RECITALS
WHEREAS,Client desires to contract with Coworker for the services of Coworker in the
following fields: bookkeeping, inbound answering services, outbound calling services, data
entry, live chat support, social media management, information technology, email marketing,
appointment scheduling, personal assistance, bookkeeping, cold calling, graphic design, CRM
management, back office support, and customer service representatives (hereinafter collectively
referred to as the “Services”).
WHEREAS, Coworker desires to and is ready, willing, and able to provide such
Services to Coworker on the mutual terms and conditions set forth herein this Agreement.
NOW, THEREFORE, FOR AND IN CONSIDERATION OF THE MUTUAL
COVENANTS CONTAINED IN THIS AGREEMENT, AND OTHER GOOD AND
VALUABLE CONSIDERATION, THE RECEIPT AND SUFFICIENCY OF WHICH IS
HEREBY ACKNOWLEDGED, THE PARTIES AGREE AS FOLLOWS:
I. SERVICES.
A. Client understands and agrees that the Services to be provided by Coworker to
Client, pursuant to this Agreement, shall be so provided as more particularly set forth in
Exhibit A attached hereto and made a part hereof by reference.
B. Labor classifications applicable to Services to be provided pursuant to this
Agreement shall be limited to those classifications set forth in Exhibit A. Exhibit A may be
revised from time to time by mutual agreement between the Parties hereto.
C. Client shall have sole discretion to establish the minimum qualifications necessary
for the performance of any Service to be rendered under and pursuant to this Agreement. Further,
if at any time and at its sole discretion, Client determines that the Services performed under and
pursuant to this Agreement by any of the persons provided by Coworker are not satisfactory,
Client will so notify Coworker in writing and Coworker shall immediately withdraw such
individual and, at Client’s option, furnish an individual who meets the qualifications required.
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II. COMPENSATION.
For Services provided pursuant to this Agreement and the written requests of Client,
Coworker shall be compensated as provided below:
A. For labor expended by Coworker in providing Services under and pursuant to this
Agreement, Coworker shall be paid an amount equal to the applicable hourly or daily rate
multiplied by the total number of hours or days actually worked by persons provided by
Coworker. The hourly or daily rate shall not exceed those rates set forth by Exhibit A applicable
to the labor classifications set forth by Client’s written requests.
III. PAYMENT.
Payment for Services to Client pursuant to this Agreement shall be paid in advance of
Coworker providing such Services to Client. The rates for the Services are set forth in Exhibit A.
Payment for Services is due upon execution of this Agreement. Client shall remit payment for
Services to Coworker by credit card, PayPal, wire, or ACH debit. All payments must be in U.S.
dollars.
*Your card will be auto-charged upon renewal date. To cancel your subscription please send an email prior to the renewal date to info@remotecoworker.com.
IV. COWORKER-PROVIDED WORKERS.
Coworker-provided workers who perform Services for Client pursuant to this Agreement
shall be bound by the provisions of this Agreement and Coworker shall, at the request of Client,
furnish to Client satisfactory evidence to that effect.
Coworker utilizes a time management software for all its Coworker-provided workers
called Time Doctor. Client shall have full access on as 24/7 basis to Time Doctor and all reports
contained therein. Time Doctor provides Client a detailed account of the hours worked by all the
Coworker-provided workers. Client consents to Coworker’s collection, storage, and use of this
data.
Coworker provides a guarantee on all its Coworker-provided workers. If Client is not
satisfied with a Coworker-provided worker, then Client shall communicate same with Client via
electronic mail to info@remotecoworker.com. Client shall replace the Coworker-provided
worker with an alternative Coworker-provided worker.
V. CONFIDENTIALITY.
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Coworker agrees that: (a) all knowledge and information that Coworker may receive
from Client or employees or consultants of Client, or by virtue of the performance of Services
under this Agreement, relating to inventions, financials, products, processes, marketing,
apparatus, prices, discounts, costs, business affairs, future plans, or technical data that belong to
Client or to those with whom Client has contracted regarding such information; and (b) all
information provided by Coworker to Client in reports of work done, together with any other
information acquired or gained by Coworker or by Coworker-supplied workers, shall for all time
and for all purposes be regarded by Coworker as strictly confidential and held by Coworker in
confidence, and solely for Client’s benefit and use, and shall not be used by Coworker or directly
or indirectly disclosed by Coworker to any person whatsoever excepting to Client or with
Client’s written permission.
Notwithstanding the foregoing, confidential information shall not include the following:
(a) any information that becomes available to the public through no fault of Coworker after the
execution of this Agreement; (b) any information that is disclosed to a party with a confidential
obligation, without restriction on disclosure, by a third party who has the lawful right to make
such a disclosure; (c) any information required to be disclosed by law or by mandate of the court
or governmental body; and (d) any information disclosed to any Coworker’s director, officer,
attorney, accountant and or Coworker-provided worker on a need-to-know basis in furtherance or
in connection with the Services Coworker provides to Client.
VI. COWORKER REPRESENTATION.
Coworker represents and warrants that Coworker and its Coworker-supplied workers
have the right to perform the Services required pursuant to this Agreement without violation of
obligations to others, and that Coworker and its Coworker-supplied workers have the right to
disclose to Client all information transmitted to Client in the performance of Services under and
pursuant to this Agreement, and Coworker agrees that any information submitted to Client,
whether patentable or not, may be used fully and freely by Client.
VII. DURATION AND TERMINATION.
A. This Agreement shall become effective as of the date stated above and shall
continue for a period of one (1) month (the “Term”).
B. This Agreement shall automatically renew each month unless expressly
terminated by either party by providing notice of termination to the other party ten (10) days
prior to the expiration of any Term. Upon termination of this Agreement, Coworker will return to
Client all written information, drawings, models, and other materials or files supplied to
Coworker or created by Coworker at the expense of Client.
VIII. MUTUAL INDEMNIFICATION.
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Coworker agrees to indemnify and hold Client, its officers, agents, and employees
harmless from and against any and all liabilities, damages, losses, actions, or causes of action,
costs, and expenses (including attorney fees and costs), which may arise from any alleged
negligence, willful acts, violation of laws, or breach of any of the covenants contained in this
Agreement.
Client agrees to indemnify and hold Coworker, its officers, agents, employees, and
Coworker-provided workers harmless from and against any and all liabilities, damages, losses,
actions, or causes of action, costs, and expenses (including attorney’s fees and costs), which may
arise from any alleged negligence, willful acts, violation of laws, or breach of any of the
covenants contained in this Agreement. This shall survive termination of this Agreement.
IX. RELATIONSHIP BETWEEN THE PARTIES.
Nothing contained herein shall be construed as to create a partnership, joint venture, or
any other type of joint affiliation by the Parties hereto.
X. PROPRIETARY INFORMATION.
For purposes of this Agreement, “proprietary information” shall mean any information
relating to the business of Client and shall include but not be limited to all drawings, designs,
programs, plans, formulas, marketing and sales plans, financial information, costs, pricing
information, customer information, all methods, concepts or ideas in or reasonably related to the
business of Client.
Coworker, and its agents and employees, agree to regard and reserve as confidential, all
proprietary information. Coworker shall not, without written authority from Client, directly or
indirectly, use for the benefit or purposes, nor disclose too thers, either during the term of this
Agreement or thereafter, except as required by law, written permission from Client or as set forth
in this Agreement, any proprietary information.
XI. ASSIGNMENT.
The rights and obligations of Coworker under this Agreement are personal to Coworker
and may not be assigned or transferred to any other person, firm, corporation, or other entity
without the prior, express, and written consent of Coworker.
XII. ENTIRE AGREEMENT.
This Agreement shall constitute the entire agreement between the parties and any prior
understanding or representation of any kind preceding the date of this Agreement shall not be
binding upon either party except to the extent incorporated in this Agreement.
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XIII. NOTICES.
Any notice provided for, or concerning this Agreement, shall be in writing and be deemed
sufficiently given when sent by certified or registered mail, if sent to the respective address of
each party to user’s addresses:
XIV. GOVERNING LAW.
This Agreement shall be governed by, construed, and enforced in accordance with the
laws of the State of Florida. Venue shall be Miami-Dade County, Florida.
XV. MODIFICATION OF AGREEMENT.
Any modification of this Agreement or additional obligation assumed by either party in
connection with this Agreement shall be binding only if evidenced in writing signed by each
party or an authorized representative of each party.
XVI. NO WAIVER.
The failure of either party to this Agreement to insist upon the performance of any of the
terms and conditions of this Agreement, or the waiver of any breach of any of the terms and
conditions of this Agreement, shall not be construed as waiving any such terms and conditions,
but the same shall continue and remain in full force and effect as if no such forbearance or
waiver had occurred.
XVII.MANDATORY ARBITRATION.
Notwithstanding the foregoing, and anything herein to the contrary notwithstanding,
any dispute under this Agreement shall be required to be resolved by binding arbitration of the
Parties hereto. If the Parties cannot agree on an arbitrator, each party shall select one arbitrator
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and both arbitrators shall then select a third arbitrator. The third arbitrator so selected shall
arbitrate said dispute. The arbitration shall be governed by the rules of the American Arbitration
Association then in force and effect.
XVIII.NON-SOLICITATION; INJUNCTIVE RELIEF.
Except as provided in this Agreement, Client, its agents, employees, officers’ affiliates,
and representatives shall not solicit nor offer employment to a Coworker-provided worker to
perform any services to Client whatsoever. This covenant shall survive termination of this
Agreement for a period of two (2) years.
Client acknowledges that the injury to Coworker that would result from Client’s
solicitation and or employment of a Coworker-provided worker shall constitute a breach of this
Agreement and will be of such a character that it cannot be adequately compensated by money
damages, and accordingly, Coworker, may in addition to pursuing other remedies, obtain an
injunction from any court having jurisdiction of the matter restraining any such violation; and no
bond or other security shall be required in connection with such injunction.
IN WITNESS WHEREOF, the Parties hereto execute this Agreement on the date first
written above.
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EXHIBIT A
I. Rate Schedule:
40 hours+ per week is $6.99 per hour (English Only) per person.
40 hours+ per week is $9.99 per hour (Bi-Lingual) per person.
20-39 hours per week is $7.99 her hour per person.
