1
Talk to an Outsourcing Specialist
First, we’ll pair you with one of our customer service outsourcing specialists to go over your specific needs.
Through Remote CoWorker’s customer support outsourcing, you get multilingual virtual assistants ready to manage your live chat, phone, email, and social media support 24/7.



4.9 (454 reviews)
Reviewed On

Disposition
On Progress
Done
Resolved

George Nielsen
President of Sales
Hi! 👋 Thanks for reaching out How can I assist you today?
Today 10:03 AM
Hi, I’m looking for help with setting up live chat support
Today 10:03 AM
Remote CoWorker’s virtual assistants deliver fast, reliable, and brand-aligned customer service using built-in AI tools and real-time visibility. Whether you are looking for 24/7 live chat support, multilingual voice support, or scalable ticket handling, we have you covered.
.webp)
Our customer support virtual assistants are trained in your existing tech stack and tone of voice to improve response times, satisfaction scores, and retention. Here are a few of the services we offer:
Live chat & email support
Phone support (inbound/outbound)
Social media & in-app messaging
AI-powered ticket triage & auto-reply setup
Technical support & product guidance
Billing & account resolution
Lead qualification & appointment booking
Multilingual & timezone-specific agents
Remote CoWorker has been recognized by Clutch as a top-performing BPO provider — awarded for both Fastest Growth and Global Excellence in 2024.
We maintain the highest standards of security and compliance to ensure your information remains protected at all times.
PCI DSS Compliant
ISO 27001 Certified
HIPAA Certified
SOC 2 Type II Certified
Combining human support with scalable tools leads to real results for your fast-moving business.
Omnichannel, 24/7 Support
Our agents support your customers around the clock through live chat, voice, email, SMS, and social support.
AI-Enabled Efficiency
We infuse AI throughout the practice to increase response speed and reduce human error.
Flexible Scaling & Rapid Deployment
With our scalable team, you can handle launches or holidays with no disruptions.
Dedicated Agents, QA & Team Leads
Our virtual assistants come backed by experienced reps, a QA specialist, and a performance coach to ensure high-end quality and brand consistency.
Your RemoteHub™ workspace lets you manage your customer support function from one location, assigning tasks, tracking daily progress, and streamlining communication.
Remote CoWorker helps you assemble your dream customer service team in three simple steps.
First, we’ll pair you with one of our customer service outsourcing specialists to go over your specific needs.
Our customer service outsourcing specialist will then connect you with your ideal team.
Remote CoWorker handles onboarding, management, and performance tracking from the start, giving you the ability to scale with ease.
Our agents work in your systems, including Zendesk, Intercom, Freshdesk, Salesforce, HubSpot, Gorgias, Re:Amaze, and more.
With shared dashboards, live chat, and AI-driven insights, you can stay connected to your team effortlessly.

Our clients typically save 60-70% on customer support costs while expanding to 24/7 coverage and multilingual response teams. Here are a few more benefits of outsourcing customer service:
24/7 Multilingual Coverage — Without the Overhead
Save 60% - 70% on support costs
Boost CSAT & retention
Built-in QA & AI for greater efficiency
Scalable workforce, flexible commitment
Faster agent ramp-up & onboarding

From virtual assistants and customer support to sales, marketing, bookkeeping, and tech.
Remote CoWorker supports all types of service channels, from live chats and phone support to email.
We can onboard our virtual assistants in as little as 24 hours.
Yes, our Remote CoWorker customer service assistants offer multilingual 24/7 coverage.
Our agents can integrate into your existing stack, including Zendesk, Intercom, Freshdesk, Salesforce, HubSpot, Gorgias, Re:Amaze, and more.
To ensure quality and performance, we assign a QA specialist and performance coach alongside your virtual assistants.
Remote CoWorker equips you with the tools to scale your customer service with our trained professionals, integrated tools, and full visibility.
At Remote CoWorker, we believe that great teams build great companies. We prioritize the growth and well-being of every member of our team. Our talented assistants are supported, appreciated, and empowered to help your business succeed, which shows through our industry-leading retention and performance.
Our Culture
.webp)


