"I'm absolutely thrilled with Ms. Glena, my account manager. She consistently responds in a professional and appropriate manner. We've expanded our team to meet my company's needs, and in the process, we've all become great friends. I highly recommend Remote CoWorker!"
Hearn Marketing
Marketing Coordinator
4.9 (454 reviews)
Reviewed On
"It has been an incredible experience with Remote Coworker! Their management is very communicative and always on top of their game. Highly recommend them to anyone who is looking for these services!"
Couch and Coe
Marketing Coordinator
4.9 (454 reviews)
Reviewed On
"We have had a great experience with our Remote Coworker VA's we started with one and have gone to five. They have been a great help to make us more efficient in our day-to-day operations.
Matthew Brian Thompson
Marketing Coordinator
4.9 (454 reviews)
Reviewed On
"They were efficient, made the process easy and I would highly recommend them. My assistant is great! Fast learner and is always staying busy!"
Megan Dinh
Marketing Coordinator
4.9 (454 reviews)
Reviewed On
Our clients saved more than $100M in payroll expenses last year.
Certified By
ISO 27001 Certified
ISO 27001 Certified
ISO 27001 Certified
From multilingual capabilities to on-demand availability, our live chat outsourcing solutions provide quick, brand-aligned service around the clock, helping you engage customers and drive sales.
4.9 (454 reviews)
Reviewed On
George Nielsen
President of Sales
Hi! 👋 Thanks for reaching out How can I assist you today?
Today 10:03 AM
Hi can you help book a new reservation under my account?
Today 10:03 AM
Live chat is a core function of generating sales, keeping customers happy, and scaling with ease. Remote CoWorker’s multilingual expert live chat teams can infuse industry-leading response times, AI-enhanced workflows, and consistent coverage into your company, ensuring you never miss a message or a sale.
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Our agents come pre-trained in a variety of services designed to fit your needs. Here are some of the key roles we offer:
Real-time live chat support
Lead qualification & conversion assistance
FAQ & bot escalation management
AI-powered chat triage & suggested responses
Technical support & troubleshooting via chat
Multilingual, global customer support
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Remote CoWorker is recognized by Clutch for Fastest Growth and Global Excellence in 2024.
We maintain the highest standards of security and compliance to ensure your information remains protected at all times.
PCI DSS Compliant
ISO 27001 Certified
HIPAA Certified
SOC 2 Type II Certified
By combining real human services with leading AI tools, Remote CoWorker can provide you with the live chat services your company truly needs
Immediate Response with AI Support
Our AI-enhanced agents respond within 5–10 seconds, which has been proven to boost satisfaction and sales.
Multilingual 24/7 Coverage
We support chat visitors in every time zone and language with multilingual, around-the-clock coverage.
Smart AI Chat Routing & Triage
With AI powering chat routes, suggesting replies, and triggering handoffs, our human team can focus on the items that need to be escalated.
Dedicated Agents with Performance Oversight
Our team comes with a chain of command, including dedicated agents, QA leads, and supervisors, to help manage your brand image, service quality, and SLA performance.
Peak Readiness on Demand
With a team of live chat agents ready to jump in at a moment’s notice, you can rest assured that your customer support remains flexible during product launches, sales, and traffic spikes.
Your RemoteHub™ workspace lets you manage your customer support function from one location, assigning tasks, tracking daily progress, and streamlining communication.
Remote CoWorker helps you assemble your dream customer service team in three simple steps.
First, we’ll pair you with one of our customer service outsourcing specialists to go over your specific needs.
Our customer service outsourcing specialist will then connect you with your ideal team.
Remote CoWorker handles onboarding, management, and performance tracking from the start, giving you the ability to scale with ease.
We integrate seamlessly with your existing chat tools, including Intercom, LiveChat, Zendesk Chat, Tidio, Olark, Comm100, Chatbot, and more.
Use RemoteHub™ tools for fluid collaboration, internal notes, and smooth communication, all with no extra app requirements.
On average, brands that work with Remote CoWorker save 60–70% on live chat staffing while enjoying a 3–5× increase in chat-driven conversions
60–70% Lower Live Chat Costs
Boost Conversions by 3–5×
Higher CSAT, Lower Abandonment
No Missed Chats — Ever
AI-Backed Speed & Accuracy
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From virtual assistants and customer support to sales, marketing, bookkeeping, and tech.
Live chat outsourcing involves hiring a third-party company, like Remote CoWorker, to handle your customer support in real-time. Many companies benefit from 24/7 support, with the ability to scale with ease and increase sales.
Automated chatbots can reply within 5 to 10 seconds with generic responses. Escalated inquiries are handled within a few minutes.
Yes, Remote CoWorker supports multiple languages and time zones, helping you tackle global customer service with ease.
Remote CoWorker’s agents are trained to use your existing tech stack, including Intercom, LiveChat, Zendesk Chat, Tidio, Olark, Comm100, Chatbot, and more.
Yes, Remote CoWorker has dozens of agents ready to jump in at a moment’s notice, helping you tackle product launches and peak demand periods without sacrificing customer service quality.
Whether you are looking to have brand-aligned customer service, boost sales, or tackle global engagement, our live chat teams are ready to help your brand succeed with fast, scalable support.
At Remote CoWorker, we believe that great teams build great companies. We prioritize the growth and well-being of every member of our team. Our talented assistants are supported, appreciated, and empowered to help your business succeed, which shows through our industry-leading retention and performance.
Our Culture
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We believe happy teams build great companies. That’s why we ensure the virtual assistants we provide are supported, skilled, and ready to help your business succeed.
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Copyright © 2025 RemoteCoWorker | All Rights Reserved.
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