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UPDATED OCTOBER 27, 2026 · 6 REVIEWS ANALYZED

Athena Reviews (2026): Pricing, Pros, Cons & the Best Alternative

Athena has only a handful of Trustpilot reviews, all 1-star. That's too few to judge it on, but the complaints are worth knowing.

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6 reviews read · Oct 27, 2026
Athena reviews at a glance
Trustpilot
2.3/5
6 reviews
Clutch
–
No reviews yet
Trustpilot star breakdown
5 stars
0%
4 stars
0%
2–3 stars
0%
1 star
100%
All 6 Trustpilot reviews are 1-star, and one is about an unrelated rewards payout
Founded 2020 · San Juan, PR · Philippines-based EAs

Athena: our quick take

Athena started in 2020 and gives you one full-time executive assistant in the Philippines. It has a 2.3 on Trustpilot, but that's from only a handful of reviews.

That's a very small sample, and all of them are 1-star. One isn't about the EA service at all. The rest say the EA made mistakes or the price wasn't worth it.

Athena charges $3,000 a month for one full-time executive assistant (see the full Athena pricing breakdown).

Note: If you'd rather pick your own assistant, Remote CoWorker starts at $7.99 per hour.

See how Athena compares with the other top providers in our guide to the best virtual assistant companies.

Athena ratings on Trustpilot and Clutch

Review site
Athena
The alternative
Remote CoWorker
2.3/ 5
6 reviews
4.6/ 5
147 reviews
–
No reviews
4.8/ 5
213 reviews

We checked both companies' Trustpilot and Clutch pages in October 2026. Athena has only 6 Trustpilot reviews, so its score moves a lot with each new one. We didn't find Athena reviews on Clutch.

What Athena reviews say

We read all 6 Athena reviews on Trustpilot on October 27, 2026. It's a very small sample, so treat these as signals, not a verdict.

  • Every review is 1-star
  • Almost all come from EA clients
  • Price and EA mistakes come up most
✓
What Athena promises
  • One dedicated, full-time EA who's employed and trained by Athena
  • Athena says it hires only a small share of applicants
  • A Partnership Manager steps in if things aren't working, then finds you a new EA
  • It also says it's SOC 2 Type II compliant
!
What the few reviews flag
  • A few say their EA made mistakes or didn't follow through
  • $3,000 a month felt like too much to some
  • Others felt oversold, or had questions go unanswered
  • One review is about a rewards payout, not the EA service

Recent reviews, in brief

★ October 2026 · Trustpilot
Went through three EAs in one year, says mistakes cost thousands, and felt Athena didn't take responsibility.
★ January 2026 · Trustpilot
Felt oversold, and found the service process-heavy with problems in accuracy and follow-through.
★ December 2025 · Trustpilot
Says sales questions went unanswered during onboarding.
★ July 2025 · Trustpilot
Felt $3,000 a month was too expensive for a Philippines-based assistant.
We didn't find Athena reviews on Clutch.

These are our summaries, not direct quotes. We left out the August 2026 review about a rewards payout because it doesn't appear to come from an EA client. Read the reviews on Trustpilot

Is Athena right for you?

Athena is a good fit if you
  • Want one full-time EA, not part-time help
  • Are comfortable with an EA based in the Philippines
  • Would rather Athena match you and manage EA performance
  • Like having one flat price ($3,000 a month)
The alternative
Consider Remote CoWorker if you
  • Want to meet as many candidates as you like before hiring
  • Like knowing your rate up front (it starts at $7.99 per hour)
  • Need someone who'll feel like part of your team
  • Would like a free replacement if a hire doesn't work out within a year
  • Need to track tasks and KPIs without buying extra software
Free consultation · No signup fees · Pay only when you hire

Athena at a glance

The basics, from Athena's website and public listings.

Founded
2020 · San Juan, Puerto Rico (directory listings)
Service model
One dedicated, full-time EA employed by Athena, plus a Partnership Manager
Where EAs are based
The Philippines (Athena job listings)
Hiring
Algorithmic matching. You get a match package with the EA's experience and an intro video. 1 to 2 weeks to kickoff.
Fit and rematch
The Partnership Manager works on problems first, then Athena pairs you with a different EA if things don't improve
Pricing
$3,000 a month for a full-time EA
See the full pricing breakdown →

Athena company profile

Here's who runs it and how it's set up.

Athena
Full-time EAs
Philippines-based EAs
Published pricing
2020
Founded (Stevie Awards entry)
San Juan, PR
Headquarters (directory listings)
Unclear
Employee count. Listings range from 101-1,000 to 1,001-5,000
3,000+
Leaders served (self-reported)
Leadership (directory listings)
RH
Robert Hayes
Co-founder, listed as CEO (PromptLoop, unverified)
JS
Jonathan Swanson
Co-founder, listed as President (PromptLoop, unverified)
Business details
Services
Dedicated full-time executive assistants, with tailored onboarding, a Partnership Manager, and a Delegation Training Library
Where EAs work
The Philippines (Athena job listings)
Employment
EAs are employed by Athena, which provisions and manages their devices
Review profiles
Trustpilot 2.3 (6 reviews) · No Clutch reviews found

Athena's own claims: It says it accepts only about 1% of applicants and is SOC 2 Type II compliant.

Sources: Athena's pricing page and job listings, its Stevie Awards entry, PromptLoop and job-board listings, and its Trustpilot profile.

Athena vs Remote CoWorker: Side-by-Side

We pulled these from each company's website in October 2026.

What you're comparing
Remote CoWorker
A dedicated assistant you pick yourself
Athena
One full-time executive assistant, matched for you
Signup fees
No signup fees
Not listed. The published price is $3,000 a month.
Guaranteed skill match
Yes
Algorithmic matching. If things don't improve, Athena partners you with a different EA.
Workforce analytics software
Tasks, KPIs, progress tracking and performance visibility included.
Not listed. Athena says it handles EA performance management.
Pricing
From $7.99 / hr
All-inclusive rate. Custom quote by role, experience and schedule, full-time or part-time.
$3,000/mo
One dedicated, full-time EA. About $19 an hour at 160 hours a month.
Security
As published by each provider
PCI DSS Compliant
ISO 27001 Certified
HIPAA Compliance
SOC 2 Type II Certified
SOC 2 Type II (self-reported)
Athena provisions and manages EA devices
No long-term commitment
No long-term contracts. Pay only when you hire.
Not listed. Monthly and annual pricing both showed $3,000 a month.
Customer success manager
Dedicated Client Success Manager included.
A Partnership Manager is included.
10+ years in operation
Founded 2013. Over 10 years in operation.
Founded 2020. Under 10 years in operation.
Reviews
Trustpilot 4.6 / 5 (147 reviews) · Clutch 4.8 / 5 (213 reviews)
Trustpilot 2.3 / 5 (6 reviews) · Clutch: no reviews found
Free VoIP service
Yes
Not listed on Athena's website.
24/7 IT support
IT support and 24/7 operations included in the all-inclusive rate.
Not listed. Athena provisions and manages EA devices.
AI specialist
Yes
Not listed.
Hire in 48 hours
Candidates sourced within 48 hours in most cases, with a hire usually within a week.
1 to 2 weeks from sign-up to kickoff.
Unlimited candidate interviews
Interview as many candidates as you like
No interview step listed. Athena matches you and sends a match package with an intro video.

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Client Reviews

Athena Reviews: FAQs

Questions people often ask about Athena.

Is Athena legit?

Yes. Athena started in 2020 and employs its EAs directly. It just doesn't have much public feedback yet, only a handful of 1-star Trustpilot reviews.

What do Athena reviews say?

All of them are 1-star, though one isn't from an EA client. The others say the EA made mistakes, the price wasn't worth it, or sales oversold the service.

How much does Athena cost?

$3,000/month for one dedicated, full-time EA. That's about $19 an hour. Our Athena pricing page has the full breakdown.

Where are Athena assistants based?

The Philippines. Athena's job listings say it hires and trains Philippines-based executive assistants.

Are Athena EAs employees or contractors?

Employees. Athena's pricing page says your EA is vetted, trained, equipped with a device, and employed by Athena.

Can I interview Athena EAs before hiring?

Not really. Athena matches you by algorithm, then sends a package with your EA's experience and an intro video.

How long does Athena take to match an EA?

1 to 2 weeks. Athena says that's the usual time from sign-up to kickoff.

Does Athena offer part-time assistants?

No. Athena only lists a full-time EA on its pricing page.

What happens if my Athena EA isn't a good fit?

Your Partnership Manager works on the problem first. If things don't improve, Athena partners you with a different EA.

Who founded Athena?

Jonathan Swanson and Robert Hayes, according to directory listings. PromptLoop lists Hayes as CEO and Swanson as President, but we couldn't verify this on Athena's site.

What is a good Athena alternative?

If you'd like to interview candidates yourself, try Remote CoWorker. It starts at $7.99 per hour. BELAY, Wishup, and Wing Assistant are worth a look too.

Sources and how we keep this page accurate

This page is published by Remote CoWorker, an Athena competitor. Any facts and figures come from public sources, with dates on when sourced.

Last updated October 27, 2026. Spot something out of date? Let us know and we'll fix it.

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