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UPDATED OCTOBER 27, 2026 · 200 REVIEWS ANALYZED

BruntWork Reviews (2026): Pricing, Pros, Cons & the Best Alternative

We read BruntWork's latest 200 Trustpilot reviews, and nearly all are positive. People mostly talk about fast replies and staff who take initiative.

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Latest 200 reviews read · Oct 27, 2026
BruntWork reviews at a glance
Trustpilot
4.9/5
1459 reviews
Clutch
4.9/5
32 reviews
Trustpilot star breakdown
5 stars
96%
4 stars
2%
2–3 stars
0%
1 star
2%
Almost no 1-star reviews, and most of those came from job candidates
CEO Winston Ong · Month-to-month · Staff in the Philippines, Latin America, and Eastern Europe

BruntWork: our quick take

BruntWork finds remote staff in the Philippines, Latin America, and Eastern Europe, then handles their payroll and IT. Its reviews are glowing, with a 4.9 on Trustpilot and on Clutch.

Nearly all of BruntWork's recent reviews are 4 or 5 stars. People thank their recruiter or agent by name and say the team responds fast. The few 1-star reviews mostly came from job candidates.

BruntWork's website says rates start at $4 per hour, but its rate form shows most VA roles cost more (see the full BruntWork pricing breakdown).

Note: If you'd like a 12-month replacement guarantee and built-in task tracking, Remote CoWorker starts at $7.99 per hour.

See how BruntWork compares with the other top providers in our guide to the best virtual assistant companies.

BruntWork ratings on Trustpilot and Clutch

Review site
BruntWork
The alternative
Remote CoWorker
4.9/ 5
1459 reviews
4.6/ 5
147 reviews
4.9/ 5
32 reviews
4.8/ 5
213 reviews

We checked both companies' Trustpilot and Clutch pages in October 2026. We used Clutch's overall rating without reading individual Clutch reviews. The star breakdown covers BruntWork's latest 200 Trustpilot reviews.

What BruntWork reviews say

We read BruntWork's latest 200 Trustpilot reviews on October 27, 2026. They were all posted in the past six months.

  • Nearly all are 4 or 5 stars
  • Fast, responsive service comes up most
  • BruntWork replies to almost every review
✓
What happy customers mention
  • Quick replies come up constantly
  • Plenty call their staff or the BruntWork team proactive
  • Some praise how BruntWork found their hire
  • A few mention the price or the value
!
What the 3 one-star reviews mention
  • One came from a job applicant unhappy with BruntWork's AI-led recruiting process
  • Another came from a candidate, not a client
  • The only client review says they expected more structured bookkeeping support
  • There are almost no middling reviews, so there's little detailed criticism. Asking for client references can help
BruntWork also has a 4.9 rating on Clutch.

These are our summaries, not direct quotes. BruntWork replies to almost every review. Read the reviews on Trustpilot · See BruntWork on Clutch

Is BruntWork right for you?

BruntWork is a good fit if you
  • Want dedicated offshore staff, with rates from $4 per hour (most roles cost more)
  • Like to interview and pick from candidates BruntWork finds
  • Don't want setup fees or a long contract
  • Need staff in the Philippines, Latin America, or Eastern Europe
The alternative
Consider Remote CoWorker if you
  • Want to meet as many candidates as you like before hiring
  • Like knowing your rate up front (it starts at $7.99 per hour)
  • Would like a free replacement if a hire doesn't work out within a year, not just the first 90 days
  • Need to track tasks and KPIs without buying extra software
  • Need PCI DSS and SOC 2 Type II on top of HIPAA and ISO 27001
Free consultation · No signup fees · Pay only when you hire

BruntWork at a glance

The basics, from BruntWork's website and G2 listing.

Leadership
CEO Winston Ong · 15+ years hiring remote staff in the Philippines (self-reported)
Service model
Dedicated full- or part-time remote staff from the Philippines, Latin America (Colombia), and Eastern Europe
What's included
Agent and management fees, IT support, HR, recruiting, and payroll, plus healthcare for full-time agents
Hiring
BruntWork recruits and endorses candidates. You interview and choose. It aims to have you running in 5 to 10 business days.
Contract and changes
Month-to-month · Free staff changes in the first 90 days, then 14 days' notice
Pricing
From $4 per hour on its website. Most roles cost more (rates by role are behind a form)
See the full pricing breakdown →

BruntWork company profile

Here's who runs it and how it's set up.

BruntWork
Outsourced staffing
Offshore remote staff
Month-to-month
15+ yrs
Hiring remote staff in the Philippines (self-reported)
150,000+
Candidate database (self-reported)
1,459
Trustpilot reviews
5–10
Business days to get started (BruntWork)
Leadership (BruntWork)
WO
Winston Ong
CEO
Business details
Service model
Dedicated full- or part-time agents, recruited by BruntWork and selected by you after interviews
Where staff work
100% remote from home, on their own computers that meet BruntWork's specs, with an optional locked-down secure profile
Sales phones
U.S., Australia, and UK numbers
Review profiles
Trustpilot 4.9 (1,459 reviews) · Clutch 4.9 (32 reviews)

BruntWork's own claims: It says its staff come from the top 2% of candidates, and that it has thousands of clients.

Sources: BruntWork's About Us and Pricing page, its G2 listing, and its Trustpilot and Clutch profiles.

BruntWork vs Remote CoWorker: Side-by-Side

We pulled these from each company's website in October 2026.

What you're comparing
Remote CoWorker
A dedicated assistant you pick yourself
BruntWork
Dedicated offshore remote staff you interview and choose
Signup fees
No signup fees
Zero setup fees (BruntWork).
Guaranteed skill match
Yes
Staff changes at no cost during the first 90 days.
Workforce analytics software
Tasks, KPIs, progress tracking and performance visibility included.
Not listed on BruntWork's website.
Pricing
From $7.99 / hr
All-inclusive rate. Custom quote by role, experience and schedule, full-time or part-time.
From $4/hr
BruntWork's website says rates start at $4 per hour, but its rate form shows most VA roles cost more. Rates vary significantly by role.
Security
As published by each provider
PCI DSS Compliant
ISO 27001 Certified
HIPAA Compliance
SOC 2 Type II Certified
HIPAA (BQSR)
ISO 27001:2013 (QAS International)
No long-term commitment
No long-term contracts. Pay only when you hire.
Month-to-month. After the first 90 days there's a 14-day notice period.
Customer success manager
Dedicated Client Success Manager included.
Not listed on BruntWork's website, though reviewers often thank named client success managers.
10+ years in operation
Founded 2013. Over 10 years in operation.
Founding year not listed. BruntWork says it has 15+ years of experience hiring remote staff in the Philippines (self-reported).
Reviews
Trustpilot 4.6 / 5 (147 reviews) · Clutch 4.8 / 5 (213 reviews)
Trustpilot 4.9 / 5 (1,459 reviews) · Clutch 4.9 / 5 (32 reviews)
Free VoIP service
Yes
Not listed on BruntWork's website.
24/7 IT support
IT support and 24/7 operations included in the all-inclusive rate.
IT support is included and BruntWork lists 24/7 operations. Round-the-clock IT support isn't stated.
AI specialist
Yes
Not listed.
Hire in 48 hours
Candidates sourced within 48 hours in most cases, with a hire usually within a week.
BruntWork aims to have you operational in 5 to 10 business days.
Unlimited candidate interviews
Interview as many candidates as you like
Yes. BruntWork endorses candidates, and you interview and choose.

See Why Teams Switch From BruntWork

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Client Reviews

BruntWork Reviews: FAQs

Questions people often ask about BruntWork.

Is BruntWork legit?

Yes. BruntWork is rated 4.9 on both Trustpilot and Clutch, and it lists HIPAA and ISO 27001 certifications.

What do BruntWork reviews say?

Very positive. Fast service is the top theme, and a lot of people thank their recruiter or agent by name.

Are there bad BruntWork reviews?

A few, and most aren't from clients. One came from a job applicant and one from a candidate. The only client complaint says they expected more structured bookkeeping support.

How much does BruntWork cost?

BruntWork's website says rates start at $4 per hour, but its rate form shows most VA roles cost more. Rates vary significantly by role. Our BruntWork pricing page has the full breakdown.

Where are BruntWork staff based?

In the Philippines, Latin America (Colombia), and Eastern Europe. They work 100% remote from home on their own computers, which must meet BruntWork's specs.

Can I interview BruntWork candidates before hiring?

Yes. BruntWork sends you candidates, and you interview them and pick.

How long does BruntWork take to get started?

About 5 to 10 business days. That's BruntWork's stated goal for getting you operational.

Does BruntWork have a long-term contract?

No. BruntWork is month-to-month with zero setup fees. Staff changes are free in the first 90 days, then there's a 14-day notice period.

Is BruntWork HIPAA compliant?

BruntWork says so. Its website lists HIPAA and ISO 27001 certifications.

Who runs BruntWork?

Winston Ong is the CEO. Oddly, we couldn't find a founding year anywhere on its site.

What is a good BruntWork alternative?

If you'd like a 12-month replacement guarantee and built-in task tracking, try Remote CoWorker. It starts at $7.99 per hour. Wing Assistant and TaskBullet are worth a look too.

Sources and how we keep this page accurate

This page is published by Remote CoWorker, a BruntWork competitor. Any facts and figures come from public sources, with dates on when sourced.

Last updated October 27, 2026. Spot something out of date? Let us know and we'll fix it.

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