image
clientclientclient

Our clients saved more than $100M in payroll expenses last year.

Certified By

newsnewsnewsnews

Are you looking for a job or to hire a Virtual Assistant?

Get started absolutely free.

With us, you save time and get access to top-tier professionals trusted by businesses worldwide.

Thanks for submitting the form.

UPDATED OCTOBER 27, 2026 · 63 REVIEWS ANALYZED

BELAY Reviews (2026): Pricing, Pros, Cons & the Best Alternative

We read all 63 BELAY reviews on Trustpilot. Most were happy with their match, but the price put some people off.

12-Month replacement guarantee

Perfect fit guaranteed · Pay only when you hire

63 reviews read · Oct 27, 2026
BELAY reviews at a glance
Trustpilot
3.8/5
63 reviews
Clutch
1
review, too few to rate
Trustpilot star breakdown
5 stars
67%
4 stars
2%
2–3 stars
16%
1 star
16%
Most complaints are about cost or the assistant
Founded 2010 · Roswell, GA · Assistants in the U.S.

BELAY: our quick take

BELAY has been matching busy leaders with assistants in the U.S. since 2010. It holds a 3.8 on Trustpilot, and there's just one review on Clutch.

Most reviewers liked BELAY's matching process and thanked their rep. Unhappy reviewers mostly mention the cost or an assistant who didn't work out.

BELAY doesn't publish prices. Support starts at 45 hours/month. Reviewers mention paying $4,000 to $8,500/month (see the full BELAY pricing breakdown).

Note: If you'd rather pick your own assistant, Remote CoWorker starts at $7.99 per hour.

See how BELAY compares with the other top providers in our guide to the best virtual assistant companies.

BELAY ratings on Trustpilot and Clutch

Review site
BELAY
The alternative
Remote CoWorker
3.8/ 5
63 reviews
4.6/ 5
147 reviews
–
1 review, too few to rate
4.8/ 5
213 reviews

We checked both companies' Trustpilot and Clutch pages in October 2026. BELAY has only 1 Clutch review, too few to rate.

What BELAY reviews say

We read every BELAY review on Trustpilot in October 2026.

  • Most reviews are 4 or 5 stars
  • Almost all were posted in 2026
  • Cost comes up often in the lower reviews
✓
What happy customers mention
  • Reviewers praise getting matched on the first try
  • Lots of people thank their BELAY rep by name
  • Assistants are experienced and need little training
  • Even a reviewer who disliked the price liked the customer service
!
What unhappy customers mention
  • A few say their assistant got distracted or seemed stretched across clients
  • The sales calls struck others as pushy
  • Some felt the cost was high. For example, one mentioned paying $8,500 per month
  • One client kept getting billed after giving notice

Recent reviews, in brief

★★ October 2026 · Trustpilot
A small healthcare business says the process was great but the assistant's work fell short.
★★★★★ September 2026 · Trustpilot
Matched with the right assistant on the first try.
★ August 2026 · Trustpilot
Paying $8,500 a month and felt the markup over the assistant's pay was too high, with no ongoing training.
★★★ July 2026 · Trustpilot
Liked the customer service but found $4,000 a month for 20 hours a week hard to justify, and the sales calls pushy.
★ May 2026 · Trustpilot
The assistant got distracted, and after giving 30 days' notice the client says they paid for about 2 more months.
★★★ March 2026 · Trustpilot
Says many of the contractors seem spread thin across several clients.
BELAY has only one review on Clutch, which isn't enough to go on.

These are our summaries, not direct quotes. BELAY replies to almost every review. Read the reviews on Trustpilot · See BELAY on Clutch

Is BELAY right for you?

BELAY is a good fit if you
  • Want an assistant in the U.S. who keeps U.S. business hours
  • Would rather BELAY screen and pick your assistant for you
  • Need at least 45 hours of help a month and have the budget for premium rates
  • Could use bookkeeping or social media help too
The alternative
Consider Remote CoWorker if you
  • Want to meet as many candidates as you like before hiring
  • Like knowing your rate up front (it starts at $7.99 per hour)
  • Need someone who'll feel like part of your team
  • Would like a free replacement if a hire doesn't work out within a year
  • Need to track tasks and KPIs without buying extra software
Free consultation · No signup fees · Pay only when you hire

BELAY at a glance

The basics, from BELAY's website and Clutch profile.

Founded
2010 · Roswell, GA (remote-first)
Service model
U.S.-based assistants, bookkeepers, and social media managers, matched by BELAY
Minimum
Support typically starts at 45 hours a month
Hiring
BELAY screens candidates and picks your assistant, usually within a week.
Contract and guarantee
Month-to-month · Right-Fit Guarantee rematch at no extra cost
Pricing
Not published (quoted on a call)
See the full pricing breakdown →

BELAY company profile

Here's who runs it and how it's set up.

BELAY
Privately held
Bootstrapped
U.S.-based assistants
2010
Founded
Roswell, GA
Headquarters (Clutch). Remote-first team
250–999
Employees (Clutch range)
2,000+
U.S.-based professionals on its bench (self-reported)
Leadership (BELAY)
TS
Tricia Sciortino
CEO since 2020
BM
Bryan Miles
Co-founder
SM
Shannon Miles
Co-founder
Business details
Services
Executive, personal, and virtual assistants, marketing and social media help, plus bookkeeping, payroll, and fractional CFO services
Where assistants work
Remotely across the U.S., Monday to Friday during U.S. business hours
Funding
Bootstrapped, with no outside investors (BELAY)
Review profiles
Trustpilot 3.8 (63 reviews) · Clutch (1 review)

BELAY's own claims: It says it hires from the top 3% of applicants and gets most matches right the first time.

Sources: BELAY's About and FAQ pages, BELAY's Clutch profile, and its Trustpilot profile.

BELAY vs Remote CoWorker: Side-by-Side

We pulled these from each company's website in October 2026.

What you're comparing
Remote CoWorker
A dedicated assistant you pick yourself
BELAY
U.S.-based virtual assistants, matched for you
Signup fees
No signup fees
Not listed. Pricing is quoted on a sales call.
Guaranteed skill match
Yes
Right-Fit Guarantee: BELAY rematches you at no extra cost if the first match isn't right.
Workforce analytics software
Tasks, KPIs, progress tracking and performance visibility included.
Not listed on BELAY's website.
Pricing
From $7.99 / hr
All-inclusive rate. Custom quote by role, experience and schedule, full-time or part-time.
Not published
Quoted on a call. Support typically starts at 45 hours a month. Reviewers report $4,000 to $8,500 a month.
Security
As published by each provider
PCI DSS Compliant
ISO 27001 Certified
HIPAA Compliance
SOC 2 Type II Certified
Not listed on BELAY's website
No long-term commitment
No long-term contracts. Pay only when you hire.
Month-to-month. Scale hours up or down.
Customer success manager
Dedicated Client Success Manager included.
Not listed on BELAY's website.
10+ years in operation
Founded 2013. Over 10 years in operation.
Founded 2010. Over 10 years in operation.
Reviews
Trustpilot 4.6 / 5 (147 reviews) · Clutch 4.8 / 5 (213 reviews)
Trustpilot 3.8 / 5 (63 reviews) · Clutch: 1 review
Free VoIP service
Yes
Not listed on BELAY's website.
24/7 IT support
IT support and 24/7 operations included in the all-inclusive rate.
Not listed. Assistants work Monday to Friday, U.S. business hours.
AI specialist
Yes
Not listed.
Hire in 48 hours
Candidates sourced within 48 hours in most cases, with a hire usually within a week.
Most clients are matched within about a week.
Unlimited candidate interviews
Interview as many candidates as you like
No. BELAY screens candidates and matches you without your own interview process.

See Why Teams Switch From BELAY

Tell us what you need done — we'll match you with a dedicated virtual assistant starting at $7.99/hour.

$300 offyour first month

Book a Meeting

We’re excited to meet with you! Please provide your details and select a suitable time for your meeting

 

🇮🇱
Thanks for submitting the form.
Trusted by 1,000+ growing businesses.
Entrepreneurs, agencies, and teams ready for more.
4.8 / 5
213 client reviews on Clutch
Pay only when you hire.
Start with a conversation, not a contract.

Client Reviews

BELAY Reviews: FAQs

Questions people often ask about BELAY.

Is BELAY legit?

Yes. BELAY has been around since 2010 and has a 3.8 rating on Trustpilot. Most reviewers are happy with their match.

What do BELAY reviews say?

Mostly good. Reviewers like the matching and the BELAY team. The complaints are mostly about cost or the assistant.

How much does BELAY cost?

BELAY doesn't publish prices. Support starts at 45 hours/month, and reviewers mention paying $4,000 to $8,500/month. Our BELAY pricing page has the full breakdown.

Are BELAY assistants based in the U.S.?

Yes. BELAY says everyone it places lives in the U.S., bookkeepers and social media managers included.

Are BELAY assistants employees or contractors?

BELAY's Clutch profile calls them contractors. One reviewer felt some were spread thin across too many clients.

Can I interview BELAY assistants before hiring?

No. BELAY does the screening and picks your assistant. If the match doesn't work out, its Right-Fit Guarantee gets you a new one for free.

How long does BELAY take to match an assistant?

About a week. BELAY says most clients are matched within that time.

Does BELAY require a long-term contract?

No. BELAY is month-to-month, and you can change your hours. One client kept getting billed after giving notice, so get the notice terms in writing.

Can BELAY work with clients outside the U.S.?

Yes, but you'll need a U.S. card or bank account to pay, and your assistant will keep U.S. hours.

Who owns BELAY?

Bryan and Shannon Miles started BELAY in 2010, and it says it's never taken outside money. Tricia Sciortino has been CEO since 2020.

What is a good BELAY alternative?

If you'd like to interview candidates yourself, try Remote CoWorker. It starts at $7.99 per hour. Boldly, Time Etc, and Prialto are worth a look too.

Sources and how we keep this page accurate

This page is published by Remote CoWorker, a BELAY competitor. Any facts and figures come from public sources, with dates on when sourced.

Last updated October 27, 2026. Spot something out of date? Let us know and we'll fix it.

Roles & Tasks Our VAs Handle

Our agents offer services designed to fit your needs, whether that be a dedicated assistant or a team of assistants. 

icons

Administrative VAs

  • Calendar & meeting scheduling
  • Email & inbox organization
  • Document formatting
  • Travel coordination
icons

 Sales & CRM VAs

  • Lead follow-up
  • CRM entry & pipeline updates
  • Appointment setting
  • Proposal formatting
icons

Customer Support VAs

  • Email & chat support
  • FAQ handling & escalation routing
  • Order and billing support
icons

Marketing & Content VAs

  • Social media scheduling
  • Blog formatting
  • Research & keyword tracking
  • Canva graphics & basic editing
image

Award-Winning Virtual Assistant Services,
Trusted Worldwide

Remote CoWorker is globally recognized by Clutch for Fastest Growth and Global Excellence in 2024.

image

Your Data is Always Protected

We maintain the highest standards of security and compliance to ensure your information remains protected at all times.

vector

PCI DSS Compliant

vector

ISO 27001 Certified

vector

HIPAA Certified

vector

SOC 2 Type II Certified

Real Results from Real Companies

With Remote CoWorker’s processes, companies are able to reduce their workload, boost retention, and cut costs. 

Anthony

“Remote CoWorker finds quality people. This has worked out much better than the other options we tried.”

Anthony

California law firm administrator

17+

Remote employees

as

5+

Departments supported

4+Years

Average tenure of remote team members

Billie Jo Stoddard

“They become like regular employees. They are people who are excited to be part of your team and who actually help you go to the next level.”

Billie Jo Stoddard

Owner, Royal Key Supply

$100k+

Savings compared to traditional hiring

as

5+

Dedicated remote employees

1/W

Average number of weeks to hire

Zac Webb

“You need to ask yourself: ‘What are the things that are taking me away from my ability to generate revenue?’ Split those things off and ask yourself: ‘How can I train someone to do this?”

Zac Webb

Chief Operating Officer, MetroShoe Warehouse

15+

Years selling on Amazon

as

12+

Number of dedicated remote employees

90%

Success rate hiring remote employees

adobe
airtable
airbnb

Book a Meeting

We’re excited to meet with you! Please provide your details and select a suitable time for your meeting

 

🇮🇱
Thanks for submitting the form.

100% RISK-FREE HIRING

12-Month Replacement Guarantee

Every Virtual Assistant you hire through Remote CoWorker is backed by a full year of free replacements — so you're guaranteed the perfect fit. Your dedicated account manager handles onboarding, training, and performance tracking.

Book a free consultation

No long-term contracts · Perfect fit guaranteed · Pay only when you hire

We Invest in People

At Remote CoWorker, we believe that great teams build great companies. We prioritize the growth and well-being of every member of our team. Our talented assistants are supported, appreciated, and empowered to help your business succeed, which shows through our industry-leading retention and performance.

Our Culture
Frame 2121453005Frame 2121453006Frame 2121453005Frame 2121453005Frame 2121453005vector-imagescribbles-scribbles-73 1scribbles-scribbles-4 2scribbles-scribbles-4 2vector-imagescribbles-scribbles-73 2