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UPDATED OCTOBER 27, 2026 · 185 REVIEWS ANALYZED

ClearDesk Reviews (2026): Pricing, Pros, Cons & the Best Alternative

We read most of ClearDesk's Trustpilot reviews, and they're very positive. People keep mentioning quick, proactive assistants.

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185 reviews read · Oct 27, 2026
ClearDesk reviews at a glance
Trustpilot
4.8/5
193 reviews
Clutch
–
No reviews yet
Trustpilot star breakdown
5 stars
96%
4 stars
3%
2–3 stars
0%
1 star
2%
Almost no low reviews, and most of those came from job applicants
Founded 2020 · San Diego, CA · Mostly Philippines-based VAs

ClearDesk: our quick take

ClearDesk is a San Diego company that started in 2020 and does a lot of work with home care agencies. Reviewers rate it 4.8 on Trustpilot, and we didn't find it on Clutch.

Reviews are very positive, and the word that keeps coming up is responsive. The few low reviews mostly came from job applicants, not clients.

ClearDesk doesn't publish prices. Third-party sources report plans starting around $2,500 a month (see the full ClearDesk pricing breakdown).

Note: If you'd rather pick your own assistant, Remote CoWorker starts at $7.99 per hour.

See how ClearDesk compares with the other top providers in our guide to the best virtual assistant companies.

ClearDesk ratings on Trustpilot and Clutch

Review site
ClearDesk
The alternative
Remote CoWorker
4.8/ 5
193 reviews
4.6/ 5
147 reviews
–
No reviews
4.8/ 5
213 reviews

We checked both companies' Trustpilot and Clutch pages in October 2026. We didn't find ClearDesk on Clutch.

What ClearDesk reviews say

We read most of ClearDesk's Trustpilot reviews in October 2026. They go back to 2021.

  • Almost all are 4 or 5 stars
  • Only a handful are 1-star
  • Speed and responsiveness come up most
✓
What happy customers mention
  • Quick, responsive assistants come up a lot
  • Plenty mention proactive help
  • Some think it's good value
  • Several reviewers work in home care, which ClearDesk focuses on
!
What the low reviews and fine print say
  • Most of the few 1-star reviews came from job applicants
  • One prospect disliked the $2,500 monthly minimum and the lack of a free trial
  • Unused hours don't roll over, and extra hours cost extra

These are our summaries, not direct quotes. ClearDesk replies to most reviews. Read the reviews on Trustpilot

Is ClearDesk right for you?

ClearDesk is a good fit if you
  • Run a home care agency or healthcare business
  • Want a dedicated VA who works your business hours, in your time zone
  • Are fine with a full-time plan and a quote after a discovery call
  • Also need help recruiting U.S.-based staff
The alternative
Consider Remote CoWorker if you
  • Want to meet as many candidates as you like before hiring
  • Like knowing your rate up front (it starts at $7.99 per hour)
  • Could use a dedicated Client Success Manager and 24/7 IT support
  • Would like a free replacement if a hire doesn't work out within a year
  • Need to track tasks and KPIs without buying extra software
Free consultation · No signup fees · Pay only when you hire

ClearDesk at a glance

The basics, from ClearDesk's website and FAQ.

Founded
2020 · San Diego, CA
Service model
Dedicated virtual assistants, mostly in the Philippines, plus a separate U.S. recruiting service
Hours
Standard business hours, Monday to Friday, in your time zone. Weekends by arrangement
Fit
If a VA isn't a fit, ClearDesk coaches first, then rematches
Cancelling
Written request at least 5 business days before the next service period
Pricing
Not published (about $2,500 a month, reported)
See the full pricing breakdown →

ClearDesk company profile

Here's who runs it and how it's set up.

ClearDesk
Home care focus
Philippines-based VAs
U.S. recruiting
2020
Founded (CB Insights)
San Diego, CA
Headquarters
4.8
Trustpilot score (193 reviews)
< 0.5%
Acceptance rate (self-reported)
Leadership
NC
Not confirmed
Directories list different names for the CEO
Business details
Services
Dedicated virtual assistants, plus a separate U.S. recruiting service
Where assistants work
Mostly the Philippines, during your business hours, Monday to Friday
Focus
Home care agencies and other healthcare businesses
U.S. recruiting
A fee per role, paid only on a successful placement
Review profiles
Trustpilot 4.8 (193 reviews) · No Clutch profile found

ClearDesk's own claims: It says it accepts fewer than 1 in 200 applicants and that its home care VAs are HIPAA-compliant.

Sources: ClearDesk's website and FAQ, CB Insights, and ClearDesk's Trustpilot profile.

ClearDesk vs Remote CoWorker: Side-by-Side

We pulled these from each company's website in October 2026.

What you're comparing
Remote CoWorker
A dedicated assistant you pick yourself
ClearDesk
Dedicated virtual assistants, with a strong home care focus
Signup fees
No signup fees
No setup fee, according to ClearDesk's FAQ.
Guaranteed skill match
Yes
If a VA isn't a fit, ClearDesk coaches first, then rematches.
Workforce analytics software
Tasks, KPIs, progress tracking and performance visibility included.
Not listed on ClearDesk's website.
Pricing
From $7.99 / hr
All-inclusive rate. Custom quote by role, experience and schedule, full-time or part-time.
Not published
Quoted after a discovery call. Third-party sources and a 2022 Trustpilot reviewer report about $2,500 a month.
Security
As published by each provider
PCI DSS Compliant
ISO 27001 Certified
HIPAA Compliance
SOC 2 Type II Certified
HIPAA-compliant home care VAs (self-reported)
No long-term commitment
No long-term contracts. Pay only when you hire.
Contract length not listed. Cancel in writing at least 5 business days before the next service period.
Customer success manager
Dedicated Client Success Manager included.
Not listed on ClearDesk's website.
10+ years in operation
Founded 2013. Over 10 years in operation.
Founded 2020. Under 10 years in operation.
Reviews
Trustpilot 4.6 / 5 (147 reviews) · Clutch 4.8 / 5 (213 reviews)
Trustpilot 4.8 / 5 (193 reviews) · Clutch: no profile
Free VoIP service
Yes
Not listed on ClearDesk's website.
24/7 IT support
IT support and 24/7 operations included in the all-inclusive rate.
Not listed. VAs work standard business hours, Monday to Friday, in your time zone.
AI specialist
Yes
Not listed.
Hire in 48 hours
Candidates sourced within 48 hours in most cases, with a hire usually within a week.
Not listed on ClearDesk's website.
Unlimited candidate interviews
Interview as many candidates as you like
Not listed on ClearDesk's website.

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Client Reviews

ClearDesk Reviews: FAQs

Questions people often ask about ClearDesk.

Is ClearDesk legit?

Yes. ClearDesk started in San Diego in 2020, and almost every review we read gave it 4 or 5 stars.

What do ClearDesk reviews say?

Almost all good. Reviewers often say their assistant is responsive and proactive.

Are the negative ClearDesk reviews from clients?

Mostly not. Most of the 1-star reviews came from job applicants. The other is from a prospect who disliked the $2,500 monthly minimum and the lack of a free trial.

How much does ClearDesk cost?

ClearDesk doesn't publish prices, and you get a quote after a discovery call. Third-party sources report plans from around $2,500 a month. Our ClearDesk pricing page has the full breakdown.

Where are ClearDesk assistants based?

Mostly in the Philippines. They work regular business hours in your time zone.

Does ClearDesk work with home care agencies?

Yes. Home care is a big focus for ClearDesk, and it says its home care VAs are HIPAA-compliant. Several happy reviewers work in healthcare or home care.

Can I interview ClearDesk assistants before hiring?

ClearDesk doesn't say, so ask how candidate selection works on the discovery call.

What happens if my ClearDesk VA isn't a good fit?

ClearDesk says it coaches the VA first, and rematches you if that doesn't work.

How do I cancel ClearDesk?

Send a written request at least 5 business days before your next service period, per ClearDesk's FAQ.

Does ClearDesk offer U.S. recruiting?

Yes. It has a separate U.S. recruiting service, and you only pay the fee if someone's hired.

What is a good ClearDesk alternative?

If you'd like to interview as many candidates as you want, try Remote CoWorker. It starts at $7.99 per hour. MyOutDesk and Hello Rache are worth a look too.

Sources and how we keep this page accurate

This page is published by Remote CoWorker, a ClearDesk competitor. Any facts and figures come from public sources, with dates on when sourced.

Last updated October 27, 2026. Spot something out of date? Let us know and we'll fix it.

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California law firm administrator

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