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UPDATED OCTOBER 27, 2026 · REVIEW SITES CHECKED

Hello Rache Reviews (2026): Pricing, Pros, Cons & the Best Alternative

Hello Rache has no client reviews on Trustpilot or Clutch. So we dug into what it offers and what it costs instead.

12-Month replacement guarantee

Perfect fit guaranteed · Pay only when you hire

No client reviews found · Oct 27, 2026
Hello Rache reviews at a glance
Trustpilot
–
No reviews yet
Clutch
–
No reviews yet
No client reviews on Trustpilot or Clutch. Indeed reviews are from employees, not clients
Founded 2017 · Sierra Vista, AZ · Healthcare VAs

Hello Rache: our quick take

Hello Rache was started in 2017 by Mark Carnett, an Arizona family doctor, and it focuses on healthcare practices. We found no client reviews on Trustpilot or Clutch when we checked.

Its Indeed reviews are good, but those come from employees, not clients. So there's little public client feedback to go on.

Hello Rache charges a flat $9.50 per hour, with no contracts and no setup fees (see the full Hello Rache pricing breakdown).

Note: If you'd rather pick your own assistant and read client reviews first, Remote CoWorker starts at $7.99 per hour.

See how Hello Rache compares with the other top providers in our guide to the best virtual assistant companies.

Hello Rache ratings on Trustpilot and Clutch

Review site
Hello Rache
The alternative
Remote CoWorker
–
No reviews
4.6/ 5
147 reviews
–
No reviews
4.8/ 5
213 reviews

We checked both companies' Trustpilot and Clutch pages in October 2026. We didn't find client reviews for Hello Rache on Trustpilot or Clutch. Its Indeed reviews come from employees, not clients.

What Hello Rache reviews say

We checked Trustpilot, Clutch, and Indeed for Hello Rache reviews on October 27, 2026.

  • 0 client reviews on Trustpilot
  • 0 client reviews on Clutch
  • Good employee reviews on Indeed
✓
What Hello Rache offers
  • $9.50 per hour, billed weekly, with no setup fees.
  • No contracts, and you can cancel or scale up or down anytime.
  • Scribes, receptionists, admin, and billing and insurance help for medical, dental, optometry, and veterinary practices.
  • Assistants are HIPAA-trained (self-reported), and time tracking and productivity reporting are included.
!
What to check before you sign
  • We didn't find client reviews on Trustpilot or Clutch, so ask for references.
  • Its 4.5 rating on Indeed comes from employees, not clients.
  • Third-party sources say assistants are based in the Philippines. Confirm the hours and time zone they cover.
  • HIPAA training is self-reported, and we didn't find other security certifications.

Indeed reviews are written by employees, so we didn't use them to judge the client experience.

Is Hello Rache right for you?

Hello Rache is a good fit if you
  • Run a medical, dental, optometry, or veterinary practice
  • Like a simple flat rate ($9.50 an hour)
  • Don't want to sign a contract
  • Need help with scribing, reception, or billing and insurance
The alternative
Consider Remote CoWorker if you
  • Want to meet as many candidates as you like before hiring
  • Would like a lower starting rate (from $7.99 per hour)
  • Want to read client reviews first (we're rated 4.6 on Trustpilot and 4.8 on Clutch)
  • Would like a free replacement if a hire doesn't work out within a year
  • Need a provider with PCI DSS, ISO 27001, HIPAA, and SOC 2 Type II
Free consultation · No signup fees · Pay only when you hire

Hello Rache at a glance

The basics, from Hello Rache's website.

Founded
2017 · Sierra Vista, AZ (office in Scottsdale)
Service model
Dedicated healthcare virtual assistants for medical, dental, optometry, and veterinary practices
Where VAs work
The Philippines, per third-party sources
Tools
Works with any EMR or EHR (self-reported)
Contract and billing
No contracts · Cancel anytime · Weekly billing
Pricing
$9.50 per hour, flat rate
See the full pricing breakdown →

Hello Rache company profile

Here's who runs it and how it's set up.

Hello Rache
Healthcare focus
Physician-founded
Published pricing
2017
Founded
Sierra Vista, AZ
Headquarters. Office in Scottsdale, AZ
$9.50
Flat hourly rate
0
Client reviews on Trustpilot and Clutch
Founder (Hello Rache)
MD
Mark Carnett, D.O.
Founder, Arizona family physician
Business details
Services
Medical scribes, receptionists, admin, and billing and insurance assistants
Who it serves
Medical, dental, optometry, and veterinary practices
Where assistants work
The Philippines (third-party sources). Many are nurses or trained healthcare professionals
Review profiles
No client reviews on Trustpilot or Clutch · Indeed 4.5 (employee reviews)

Hello Rache's own claims: HIPAA-trained and certified assistants, and support for any EMR or EHR system.

Sources: Hello Rache's website and pricing page, a third-party review article (founding details), and searches of Trustpilot, Clutch, and Indeed.

Hello Rache vs Remote CoWorker: Side-by-Side

We pulled these from each company's website in October 2026.

What you're comparing
Remote CoWorker
A dedicated assistant you pick yourself
Hello Rache
Healthcare virtual assistants at a flat hourly rate
Signup fees
No signup fees
No setup fees, per its pricing page.
Guaranteed skill match
Yes
Healthcare-focused assistants, many of them nurses or trained healthcare professionals.
Workforce analytics software
Tasks, KPIs, progress tracking and performance visibility included.
Time tracking and productivity reporting are included.
Pricing
From $7.99 / hr
All-inclusive rate. Custom quote by role, experience and schedule, full-time or part-time.
$9.50/hr
Flat rate, billed weekly. A full-time assistant comes to about $1,650 a month.
Security
As published by each provider
PCI DSS Compliant
ISO 27001 Certified
HIPAA Compliance
SOC 2 Type II Certified
HIPAA-trained and certified assistants (self-reported)
No long-term commitment
No long-term contracts. Pay only when you hire.
No contracts. Cancel anytime, with weekly billing.
Customer success manager
Dedicated Client Success Manager included.
Not listed on Hello Rache's website.
10+ years in operation
Founded 2013. Over 10 years in operation.
Founded 2017. Under 10 years in operation.
Reviews
Trustpilot 4.6 / 5 (147 reviews) · Clutch 4.8 / 5 (213 reviews)
Trustpilot: no reviews · Clutch: no profile found
Free VoIP service
Yes
Not listed on Hello Rache's website.
24/7 IT support
IT support and 24/7 operations included in the all-inclusive rate.
Not listed on Hello Rache's website.
AI specialist
Yes
Not listed.
Hire in 48 hours
Candidates sourced within 48 hours in most cases, with a hire usually within a week.
Not listed.
Unlimited candidate interviews
Interview as many candidates as you like
Not listed on Hello Rache's website.

See Why Teams Switch From Hello Rache

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Client Reviews

Hello Rache Reviews: FAQs

Questions people often ask about Hello Rache.

Is Hello Rache legit?

Yes. A physician started it in 2017, and it's run out of Sierra Vista, Arizona. But we found no client reviews on Trustpilot or Clutch, so ask for references.

Are there any Hello Rache reviews?

Not from clients on Trustpilot or Clutch. Its Indeed reviews are good, but those are from employees.

How much does Hello Rache cost?

$9.50 per hour, billed weekly. A full-time assistant comes to about $1,650/month. Our Hello Rache pricing page has more.

Where are Hello Rache assistants based?

In the Philippines, going by third-party sources. Many have nursing or healthcare backgrounds.

Is Hello Rache HIPAA compliant?

Hello Rache says its assistants are HIPAA-trained and certified. This is self-reported, so ask how it handles patient data before you sign.

Does Hello Rache have a contract?

No. You can cancel anytime.

What does a Hello Rache assistant do?

Healthcare admin work. Hello Rache offers medical scribes, receptionists, admin assistants, and billing and insurance help.

Does Hello Rache work with my EMR?

Hello Rache says it works with any electronic medical records system.

Who founded Hello Rache?

Mark Carnett, an Arizona family doctor, in 2017. His name comes from a third-party article. Hello Rache's own site just says a physician built it.

Can I interview Hello Rache assistants before hiring?

Hello Rache doesn't say, so ask before you sign. Remote CoWorker lets you interview as many candidates as you like.

What is a good Hello Rache alternative?

If you'd like to interview candidates yourself and read client reviews first, try Remote CoWorker. It starts at $7.99 per hour. MyOutDesk and Wing Assistant are worth a look too.

Sources and how we keep this page accurate

This page is published by Remote CoWorker, a Hello Rache competitor. Any facts and figures come from public sources, with dates on when sourced.

Last updated October 27, 2026. Spot something out of date? Let us know and we'll fix it.

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